Statement of Notifiable Matters (Credit Reporting)

About this Statement of Notifiable Matters

This Statement of Notifiable Matters sets out information about how Campaign Agent Pty Ltd (ACN 608 962 812) (CampaignAgent, ‘Our’, ‘Us’ and ‘We’) manages your personal and credit related information, and of certain rights that you (as a credit applicant) have under the Privacy Act 1998 (Cth) (Privacy Act) and the Privacy (Credit Reporting) Code 2014 (CR Code). Please see our Privacy Policy for further information about how you can access and correct credit information and credit eligibility information that we may hold about you, and how you can make a complaint.

Credit reporting bodies

If you apply for or take out a credit product with us (or you provide a guarantee for a credit product with us), we may disclose your personal information to, or collect your personal information from, Credit Reporting Bodies (CRBs) such as Experian. We use information that we collect from a CRB to provide and manage your credit services, and to assess your credit worthiness.

Examples of your personal information that we may disclose to a CRB include your failure to meet your payment obligations in relation to consumer credit, or if you commit a serious credit infringement. A CRB may include your personal information that we supply to them to other lenders to assist the other lenders assess an individual’s credit worthiness.

You may contact Experian to obtain its policy on how it manages your credit-related personal information using the contact details below:

Experian Australia Credit Services Pty Ltd (ABN 12 150 305 838)
Address: Level 26, 2 Southbank Boulevard, Southbank VIC 3006
Website: experian.com.au
Phone: 1300 783 684

Your rights

If you believe on reasonable grounds that you have been or are likely to be a victim of fraud, you may request a CRB not to use or disclose credit reporting information about you. You may also request that a CRB not use your credit reporting information for the purposes of pre-screening of direct marketing by a credit provider.

Accessing and correcting credit related personal information

You may request access to, and seek the correction of, the credit-related personal information that we hold about you.

Complaints or further information

If you have a complaint about how we handle your credit-related personal information under the Privacy Act or the CR Code, would like to know how we handle complaints, would like further information or a free copy of our Privacy Policy, or would like a copy of this Statement of Notifiable Matters in an alternative form (such as a hard copy), you may contact the CampaignAgent Privacy Officer at:

The Privacy Officer
Campaign Agent Pty Ltd
Phone: 1300 882 622
Email: privacy@campaignagent.com.au
Mail: 511 Church Street, Richmond, VIC, 3121